A lot of Sacramento homeowners have never had a turf contractor out to their property. The estimate process can feel like an unknown — and with high-pressure sales tactics common in home improvement industries, it's reasonable to wonder what you're signing up for. Here's exactly what happens when you schedule a Total Turf estimate, so you can decide if it's worth your time.
When you reach out through our website or call us directly, a team member will confirm your contact information, the property address, and ask a few questions to understand the project:
This conversation takes 5–10 minutes. There's no pressure to commit to anything — we're just gathering enough information to bring the right samples and prepare for the site visit.
We schedule estimates in person at your property. We serve the Sacramento region including Elk Grove, Roseville, Folsom, El Dorado Hills, Rancho Murieta, Lincoln, Rocklin, Woodland, Davis, and surrounding areas at no travel charge.
Estimates are free with no obligation. We don't run bait-and-switch pricing or surprise add-ons. The number we give you at the end of the visit is the number on the contract.
When our team arrives, they bring:
Everything you need to make an informed decision, in one visit.
The visit typically starts with a walk of the area you're considering. We measure the proposed turf area to the inch, note any obstacles (sprinklers to cap, trees to work around, drainage issues, hardscape edges), and ask about how you plan to use the space.
During the walkthrough, we're assessing things you might not think about:
This takes 10–20 minutes depending on yard complexity. By the end, we have a clear picture of what your project actually requires.
Next we sit down — usually at your kitchen table or patio — with the samples and walk through the product options. This is where we explain the tradeoffs between budget, standard, and premium tiers.
You get to touch the actual products. Walk on them. See the difference between them. This is the step that matters most — photos don't do turf justice, and the product decision is what most affects the long-term result.
We walk through a prepared presentation that covers our process, our materials, our installation approach, our financing, and the realistic timeline for your project. This takes 20–30 minutes and is where we explain things like:
We'd rather give you the full picture upfront than have you discover something unexpected later. The presentation is informational, not a sales pitch. If you want to skip sections, we skip them.
After you've seen the samples and the process, we generate a written quote on the spot. The quote includes:
The quote is good for 30 days. If you want to sleep on it, think it over, or talk to your spouse, that's totally fine. No high-pressure close.
Total time for a typical residential estimate visit: 60–90 minutes. Smaller, simpler projects can wrap in 45 minutes. Larger or more complex projects (multi-area, hillside, commercial) can run 2 hours.
We respect your time. If you tell us you've got 30 minutes available, we scope the visit accordingly.
If you're ready to move forward, we sign the contract and collect a deposit (capped at 10% or $1,000 by California law, whichever is less). We schedule the installation based on crew availability — typically 1–4 weeks out depending on season.
If you want to think about it, you take the quote with you and reach out when you're ready. We'll follow up once to check in, but we don't badger.
If you decide turf isn't the right choice, we appreciate the chance to meet you. Sometimes the honest answer is that a different solution (xeriscaping, hardscape, or just better-maintained grass) fits better. We'd rather tell you that than sell you something you'll regret.
During the visit, bring every question you have. Specifically helpful topics:
Good contractors welcome hard questions. Our goal is for you to feel genuinely comfortable with the decision — whatever you decide.
Schedule a free Sacramento estimate. We come to you, no pressure, no obligation.